FAQs

FAQs

Frequently Asked Questions

Yes, we do, once you place your order, we prepare a quotation and send it to you via email. If everything is in order and you are satisfied, we will send the goods directly to the address mentioned.
When viewing the colors on the screen, different variable factors come into play which are beyond our control, such as the correct calibration of the monitor. For this reason, we cannot guarantee that the color as it appears on the screen truly reflects that of the physical sample. To check the color, we advise you to request a sample or call us.
We do work with a handful of suppliers to sell customizable carpets, for indoor as well as outdoor use.
We have a very wide collection of outdoor fabrics from multiple suppliers. You can find the latest collection on our website.
Contact our Customer Service team who will be able to confirm availability and lead times for your selected products.
Step 1: Choose your selection
Add to your Cart any item that you would like to purchase and place an order!
Step 2: Request a quotation
After placing an order you will receive a quotation by email that summarizes your order details and time of process.
Step 3: Receive an invoice
Consider a delay of up to a week to receive an invoice from us. You will be invited to accept/reject our offer and following your decision, you may choose the courier of your choice for shipping.
We invite you to contact our Customer Service with details of the product you are interested in, its name or code, and the quantity you require. We will be in touch to provide you with full information on its availability and whether it may still be produced.
Please check our team page.
If you have a specific request that you would like to do, which includes brands that you don’t find on our website, please contact us by email and we could take care of it.
Each fabric that perspectives sell has different characteristics in terms of fabric composition and manufacturing processes which will determine the correct cleaning method to use. Should you need further information, do not hesitate to contact our Customer Service.